Les règles de fonctionnement d'une équipe

From the Globe and Mail, Careers (C) p.1-2, Friday, October 28, 2005

Author: Jim Clemmer

 

Every team should have ground rules. Here are a few:

  • Start meetings on time, with all the right participants present.
  • Focus on the problem, issue or behaviour - not people. No one should make personal put-downs and judgemental statements about others. If you have an issue with another team member, talk to him or her privately and resolve it.
  • When discussion involve some but not all participants, encourage them to discuss the issue at another time.
  • Don't cut each other off, finish another person's sentence or engage in side conversations.
  • Practice "cabinet solidarity" by keeping disagreements and debates inside the meeting room. Don't continue them elsewhere.
  • Don't discuss sensitive issues by e-mail. Talk to each other instead.
  • Look for opportunities to celebrate the team's successes.
  • Encourage team members to vent frustrations but avoid blaming, whining and wishing for the past. Focus discussions on the present and future.